Refunds and withdrawal
Withdrawal
Booklets are digital content supplied immediately after payment. With your express consent (checkbox before payment), you waive your 14-day right of withdrawal once the download begins.
Faulty or non-conforming file
If your file does not open, is incomplete or does not match its description, write to contact@livriko.com with your order number. We will replace it or refund you.
Timing and method
Refunds go back to the payment method used, within 14 days of accepting your request. Access to the file concerned is then disabled.
Duplicate purchase
If you bought the same product twice by mistake, contact us and we will refund the duplicate.